How does a child/adolescent patient get admitted into Willow Crest Hospital/Moccasin Bend Ranch?

Please call our Intake Team at 918-542-1836 and select Option 2. You will need to have the potential patient’s demographic and clinical information available to present to the Intake Team.

What insurance panels does Willow Crest Hospital/Moccasin Bend Ranch accept?

We accept SoonerCare (Oklahoma Medicaid) and most private pay insurance panels. We also accept private pay. Please reach out to Willow Crest for additional details.

What personal items do accepted patients need to bring with them upon entering the hospital?

Parents will need to bring any medications currently prescribed to their child/teen, a copy of their child’s birth certificate, and any and all legal/court paperwork related to their child. Patients will need to bring 3-5 changes of clothing (no hoodies, strings, zippers, belts, shoestrings, etc.) and any toiletry items they would like. A personal blanket and/or stuffed animal is also allowed.

Does Willow Crest Hospital/Moccasin Bend Ranch offer in-person visitation hours to the families of our child/adolescent patients?

Due to the COVID-19 pandemic, currently we are not offering in-person visitation. However, we are re-evaluating this policy on a regular basis, and considering our current position regarding in-person visitation, we are offering our patients additional phone call times so they have more opportunities to visit with their families. Additionally, we have re-instituted in-person family therapy sessions, which means a guardian can come to our facility to participate in these sessions with their child if they so choose. Lastly, we offer “family passes” to our patients, per approval of our treatment team.

Does the hospital offer bilingual services?

Yes, the hospital has bilingual staff available to serve our patients.

Will my child/teen be able to continue their educational needs while in treatment?

Yes, Epic Charter Schools serves all our patients while they are in our care. They also provide your child or teen’s educational records to his or her school upon discharge.

Does Willow Crest Hospital/Moccasin Bend Ranch offer family passes while a child or teen is in treatment?

Families are given the opportunity, per the approval of the treatment team, to practice the skills they and their child has learned in treatment in a community setting. Passes range in duration from 2-6 hours, are typically held on the weekends, and are always subject to treatment team approval.

Do patients at Willow Crest Hospital/Moccasin Bend Ranch get phone calls with their families while they are in treatment?

In addition to the weekly family therapy sessions (in person or tele-therapy is offered.), families can call for an update of their child or adolescent’s treatment 24/7 and can speak to them directly during designated phone call times.
Call times are:

Willow Crest Hospital - Monday thru Friday 7:00PM CST – 9:00PM CST

Saturday and Sunday 1:00PM CST – 4:00PM CST and 7:00PM CST – 9:00PM CST

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Moccasin Bend Ranch - Monday thru Friday  6:00PM CST  - 8:00PM CST

Saturday and Sunday 1:00PM CST - 4:00PM CST and 6:00PM CST - 8:00PM CST